Misc. Video

Let's Talk About Rock Science...

Most brokers think they're in a sales business. They're not.

They're in the data business. The discipline business. The relationship business.

During the pandemic, I was working out of my country house and started noticing something…I was making more calls than ever. 80, 100, sometimes 120+ connections per week. Why? No interruptions. No "stop and chats." Just focused effort.

It taught me something profound: We're capable of more. A lot more.

People call them "cold calls." But they're only cold for the first year or two. If you're doing this right, you're calling the same people over and over again. You're building a pipeline, not just chasing listings.

Let me put it another way:

If we all moved to Iceland tomorrow to start a rock brokerage firm...we'd:

→ Find everyone who owns rocks
→ Find everyone who buys rocks
↳ Analyze the rock market
↳ Get hired to broker those rocks

Same exact thing applies to buildings in NYC.

Your database should be 1,000–1,200 people. On average, those people own 7–10 buildings each. That's 7,000–10,000 assets. Turnover? Roughly 2.6%. That's 260 transactions per year.

You want 20% market share? That's 50 deals/year.
You do that, and you're making millions.

But, most brokers don't think this way. They chase the shiny object. The hot deal. The shortcut.

Success in this business isn't about chasing. It's about compounding. Relationships, effort, time.

So stop treating cold calls like cold showers.

Start building a system.

#KnakalKnuggets #BKREA #Prospecting

Let's Talk About Rock Science…

Most brokers think they're in a sales business. They're not.

They're in the data business. The discipline business. The relationship business.

During the pandemic, I was working out of my country house and started noticing something…I was making more calls than ever. 80, 100, sometimes 120+ connections per week. Why? No interruptions. No "stop and chats." Just focused effort.

It taught me something profound: We're capable of more. A lot more.

People call them "cold calls." But they're only cold for the first year or two. If you're doing this right, you're calling the same people over and over again. You're building a pipeline, not just chasing listings.

Let me put it another way:

If we all moved to Iceland tomorrow to start a rock brokerage firm…we'd:

→ Find everyone who owns rocks
→ Find everyone who buys rocks
↳ Analyze the rock market
↳ Get hired to broker those rocks

Same exact thing applies to buildings in NYC.

Your database should be 1,000–1,200 people. On average, those people own 7–10 buildings each. That's 7,000–10,000 assets. Turnover? Roughly 2.6%. That's 260 transactions per year.

You want 20% market share? That's 50 deals/year.
You do that, and you're making millions.

But, most brokers don't think this way. They chase the shiny object. The hot deal. The shortcut.

Success in this business isn't about chasing. It's about compounding. Relationships, effort, time.

So stop treating cold calls like cold showers.

Start building a system.

#KnakalKnuggets #BKREA #Prospecting

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YouTube Video VVVQT1ZJd1dxN2tjWVpzbV9VNkNENHRRLlZWRm56ZWk0Q1hz

Why Cold Calls Stop Being Cold and How Top Brokers Use the Math to Make Millions – Bob Knakal

Bob Knakal January 21, 2026 8:01 am

Yes, the newsletter really did go out every quarter, reaching over 320,000 at its peak!!

I have mentioned in the past that our Building Sales Journal Newsletters were used as quarterly supplements in addition to the various capabilities books we were using. The newsletters were a key tool in Massey Knakal's market presence campaign. 

The newsletter started as a simple four-page publication that contained information on transactions we had closed, market trends, sales statistics, and other information that we felt clients would find of interest and of value.

As the company grew, we began to profile teammates in the newsletter and put in many photos from our various events. They included company bowling events, summer picnics, movie nights, holiday parties, and other social events that featured all of our people and humanized the company to our clients.

Faces were matched with names, people became familiar, and the close bonds that we had became very apparent to our clients and our potential clients. When we told clients that we worked "together," they could see it wasn't just talk.

That 4-page newsletter grew to 32 pages at its peak, and the circulation grew to over 320,000 every quarter. Those newsletters haven't been published for over 10 years, and clients still speak about them.

These marketing pieces were great in terms of conveying what the company could do, how we did it, and who we really were. As good as these pieces were, their impact was amplified due to the regular nature of their publication - every quarter for 26 years without missing a quarter. That was a key.

Hope you enjoy the video about our Building Sales Journals!

#throwbackthursday #marketingpresence #nycrealestate

Yes, the newsletter really did go out every quarter, reaching over 320,000 at its peak!!

I have mentioned in the past that our Building Sales Journal Newsletters were used as quarterly supplements in addition to the various capabilities books we were using. The newsletters were a key tool in Massey Knakal's market presence campaign.

The newsletter started as a simple four-page publication that contained information on transactions we had closed, market trends, sales statistics, and other information that we felt clients would find of interest and of value.

As the company grew, we began to profile teammates in the newsletter and put in many photos from our various events. They included company bowling events, summer picnics, movie nights, holiday parties, and other social events that featured all of our people and humanized the company to our clients.

Faces were matched with names, people became familiar, and the close bonds that we had became very apparent to our clients and our potential clients. When we told clients that we worked "together," they could see it wasn't just talk.

That 4-page newsletter grew to 32 pages at its peak, and the circulation grew to over 320,000 every quarter. Those newsletters haven't been published for over 10 years, and clients still speak about them.

These marketing pieces were great in terms of conveying what the company could do, how we did it, and who we really were. As good as these pieces were, their impact was amplified due to the regular nature of their publication – every quarter for 26 years without missing a quarter. That was a key.

Hope you enjoy the video about our Building Sales Journals!

#throwbackthursday #marketingpresence #nycrealestate

3 0

YouTube Video VVVQT1ZJd1dxN2tjWVpzbV9VNkNENHRRLk5BeEJMZ1hLb3pn

How a 4-Page Newsletter Reached 320,000 People: The Story of the Building Sales Journal

Bob Knakal January 8, 2026 8:16 am